Raphael Ruckstuhl works in Basel as a controller and is therefore responsible for a wide range of activities.

What are you responsible for? What are your tasks?
These range from recurring tasks to project work. These are often tasks that arise from a legal requirement: For example, the preparation of the annual report, the audit by the audit team and the internal control system. There is also internal reporting and controlling. In addition to recurring tasks such as the annual budget, there is a wide variety of ad hoc tasks and projects aimed at further developing HIAG's controlling and reporting system. Following the ERP implementation, my current focus is on setting up a business intelligence tool. The BI tool will enable the standardisation and automation of data preparation, report creation and the definition and calculation of KPIs.

What do you particularly like about your work at HIAG?
As a controller, I often have a cockpit perspective and can see into many areas. I have to deal with the data, tasks and requirements from different areas, especially when setting up the new business intelligence tool. Thinking outside the box and understanding the people and tasks in other departments is definitely one of the most interesting aspects of my work.

What are the biggest challenges in your day-to-day work?
As a controller, you are the business conscience of the company. This task is associated with challenges, as you also have to address issues and processes internally that have a certain potential for improvement. It's important to put yourself in your colleagues' shoes and try to find arguments that also make sense from their perspective.